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What Our Legal Terms Mean for You

Our terms set out how your account operates on n60, what rights you hold, and how we resolve disputes — all framed around where local law permits access.

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n60 What Our Legal Terms Mean for You
LEGAL CONTACT PATHS

Reach Our Policy and Compliance Team

If you have a question about how our legal terms apply to your account, our support team is available around the clock.

Live Chat Start a live chat session directly from any page on n60. Our agents handle account-specific legal queries, eligibility questions, and formal dispute intake during every hour of the day.
Email Support Send a formal written request to our legal and compliance inbox. We acknowledge all emails within 24 hours and aim to resolve policy disputes within five working days of receipt.
Help Centre Our help centre hosts documented policy articles covering account closure, data requests, term amendments, and jurisdiction eligibility — all written in plain language you can act on immediately.
ACCOUNT SECURITY FRAMEWORK

How n60 Handles Data, Cookies, and Access

Every layer of your account — from login to withdrawal — is governed by documented internal controls.

Data Retention

We retain account and transaction records for the period required by applicable law. Once that period expires, personal data is deleted or anonymised in line with our data-handling policy document.

Cookie Policy

Cookies on n60 are used for session management, fraud detection, and performance analytics only. You can manage cookie preferences through your browser settings; opting out of non-essential cookies does not affect account functionality.

Account Security

Two-factor authentication is available on all accounts. Login activity is logged, and any unusual session is flagged for review. You can request a full session log through the help centre or by emailing support.

Data Access Requests

You may request a copy of all personal data we hold on your account at any time. Submit your request via email and we will respond with a structured data export within 30 days of verification.

Who to Contact

For data corrections, account closure, or formal legal queries, contact our compliance team directly through the email channel listed in the support section. All formal requests receive a written acknowledgement.

Requesting Changes

To update your registered details, communication preferences, or consent settings, log in and go to account settings, or submit a written change request via email with your account ID for verification.

Frequently Asked Questions on Legal Terms

These questions cover the areas our account holders ask about most when reviewing the legal terms. If your question is not answered here, our compliance team is reachable via live chat or email at any time.

Access depends on whether local law in your state permits use of our platform. It is your responsibility to verify eligibility under the laws of your specific state or union territory before opening an account.

You have the right to access, correct, and request deletion of your personal data. Submit a written request via our support email with your registered account ID, and we will process it within 30 days of identity verification.

We issue a notice to your registered email address before any material change to our terms takes effect. Continuing to use your account after the effective date constitutes acceptance of the updated terms.

Disputes are handled first through our internal complaints process — raise the issue via email and a compliance agent will respond within five working days. If unresolved, our terms specify the applicable dispute forum and governing law.

Yes. All transactions processed through UPI, Paytm, and PhonePe on our platform are governed by both our internal payment policy and applicable Indian financial regulation. The terms document covers transaction disputes, reversal timelines, and error resolution.

We retain your records for the duration required by applicable law. After that period, data is either deleted or anonymised. You can request details of the retention schedule applicable to your account through our support email.

Submit a written closure request via email or live chat. We verify your identity, process any pending withdrawals to your UPI or Paytm account, and formally close the account within 10 working days of your confirmed request.

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